Introduction

PlanEx Resources (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, whether through our website, services, or any other form of communication.

Collection of Personal Information

We collect personal information that is necessary for us to provide our services, including but not limited to:

• Full name
• Contact details (e.g., email address, phone number, postal address)
• Employment details (e.g., job title, company)
• Information related to training and assessment services
• Payment and billing information
• Any other information you voluntarily provide to us

We may collect personal information directly from you or through third parties with your consent.

Use of Personal Information

We use the personal information we collect for purposes including but not limited to:

• Providing our services to you
• Managing our relationship with you
• Processing payments and billing
• Communicating with you regarding our services, updates, and promotions
• Complying with legal and regulatory obligations
• Improving our services and website

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To service providers and contractors who assist us in delivering our services
• To our professional advisers, including accountants, lawyers, and auditors
• To government and regulatory bodies as required by law
• With your consent, or as otherwise permitted by law

We ensure that any third parties we engage adhere to strict confidentiality and data security obligations.

Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, misuse, loss, or disclosure. These measures include:

• Secure storage of physical and electronic records
• Use of encryption technologies
• Regular review and update of our data security practices
• Employee training on data privacy and security

Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect your personal information to the best of our abilities.

Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or outdated. To do so, please contact us using the contact details provided below. We will respond to your request within a reasonable time frame.

Cookies and Website Data

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Direct Marketing

We may use your personal information to send you marketing communications about our services and promotions. You may opt out of receiving these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Cross-Border Disclosure

In the course of providing our services, we may disclose your personal information to recipients located outside of Australia. We will only do so in compliance with the Australian Privacy Principles, ensuring that the overseas recipient is subject to laws or binding schemes that protect your information in a manner comparable to Australian privacy laws.

Complaints and Contact Information

If you have any concerns or complaints about how we handle your personal information, please contact us using the details below. We will investigate your complaint and respond to you as soon as possible.

Contact Us: PlanEx Resources
Email: [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on our website, and the revised policy will take effect when it is posted. We encourage you to review this policy periodically.

Consent

By providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.